FAQ

Is there any guarantee for the product or service?

Yes! We provide a full-time warranty on most of our products. However, there are some products that do not have a warranty, they are mentioned.

Are all the products on the website authentic?

Yes, of course, all our products are 100% authentic and are purchased officially. If you see the reviews of those who have already bought products from us, you will understand for yourself what kind of service we provide.

How long is the product delivery time?

As soon as you place an order, you will receive a confirmation in your email, you will receive your product delivery instantly, or it may take a maximum of 24 hours to deliver your product. But usually we deliver instantly.

What to do after ordering?

You don’t have to worry anymore after ordering. You wait for some time, hopefully you will get your product or service very soon or if necessary, our team will contact you. If you don’t get any update even after 24 hours, please connect with our support team on live chat.

What if I can’t use the product or service after getting it?

Usually, there is no problem with our service like others. Yes, since it is a digital product, it can be a little slow, so if you contact us, we will provide a solution immediately, Insha Allah.

What can I do if I want to know something about the product?

Complete details about each product are given in the description box of each product. Even then, if you still want to know something additional, then message us directly on our Facebook page or WhatsApp. Insha Allah the support team will help you with all the information.

What products will you have available?

Every product or service that is offered on our website is ready with us, you will get your product or service as soon as you order. If you want any product or service that is not offered on our website, you can purchase your favorite product through us at a minimum rate of 200 ৳ taka. That means if you tell us which subscription package you want to buy, we will buy it.

What if you do not get the right service after ordering?

If you do not get your right product or service after ordering, then contact us directly on Facebook page or WhatsApp, our team will definitely be obliged to give you the right product or service.

How to order?

If you want, you can order directly from our website. You can also order directly on our Facebook page and WhatsApp.

How can I contact you?

Our live chat and all contact information are provided on the contact page of the website. If you want, you can call us directly or just send a message on Facebook page and WhatsApp, we will contact you instantly, Insha Allah.

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